Billhighway Security

Data security is a top priority for Billhighway and we are committed to protecting the information of your members. We are certified at the highest level for payment industry data security (PCI DSS Level 1) and regularly undergo internal and third party validation and audits.

24/7 Monitoring

Billhighway mitigates risk by monitoring our all of our systems 24/7 to help guard against potential threats and unauthorized access to your information.

Account Protection

Billhighway delivers multiple secure layers of hardware, software and processes to ensure safety and security of valuable information. Our industry-leading firewall technology and software transmits and stores all critical customer data using high-grade encryption, a vital component of online security in the digital age.

Preventing Fraud

Billhighway monitors financial activity with industry-leading transaction monitoring and auditing. Our application leverages threshold triggers and ticket monitoring strategies to decrease the risk of internal and external fraud.

Finances & Accounting Processes

 

Every settlement into the bank goes through a dual-approval process before the funds become available.

Bank reconciliations are done for each bank account on a daily basis.

Checks (for those using expense management and/or consolidated banking) that clear the bank account are matched every business day to the Billhighway system.

Client Support

 

We’re here to help! Billhighway offers multiple-award-winning U.S.-based client support teams to provide fast, multi-tiered support for you. This includes our Client Relations team that works with National staff and a Client Care team that supports your organization’s officers, leaders and members.

We also provide 24/7 access to online resources and tools to support chapter officers and members. If you’re a current Billhighway user and seeking immediate help, call 1-866-245-5499 or email [email protected].

Best Practices for Your Members to Protect Themselves

 

Taking proper precautions helps to make sure your personal and financial information remains safe. Follow these simple steps to help protect yourself:

  1. Use strong, unique passwords for each Internet site
  2. Keep your computer and browser up-to-date with all security patches
  3. Use anti-virus and anti-malware software
  4. Only download software and applications from reputable sources

Contact Us