24/7 Financial Management Customer Support System
Our Client Care team is so committed to keeping your financials fit that we went ahead and trademarked the name. When an organization signs on for any of Billhighway’s cloud-based financial solutions, they automatically receive the benefits of BillhighwayCARE™. Through this program, we provide access to a world-class, multi-tiered support system to make sure the Billhighway platform is integrated within your existing technical infrastructure. With a variety of ways to gain support, you’ll be sure you get the assistance you need when you need it.
Benefits of BillhighwayCARE™:
- Multi-tiered support
- 24/7 online help
- Self-service learning center
- Expert U.S. based Client Care team available via phone, online chat or email
- Maintains fast response times
Seamless Integration of Customized Solutions
With Billhighway, users don’t have to wade through various system features to address their needs. Our Client Support team will help you configure our system to address the specific needs of your chapters, headquarters or affiliated organizations.
BillhighwayCARE™ ensures that your transition into our cloud-based financial systems will be a breeze. We help organizations integrate accounting, payment processing and online banking, while making certain that you can effortlessly integrate the Billhighway platform within your existing technical infrastructure.
- The BillhighwayCARE™ Process
First we complete a thorough review of an organization’s specific needs.
- Develop a Plan
A detailed plan is then created to meet the organization’s requirements.
Billhighway then assists the organization to fully execute the solution.
Finally, training is provided to the organization’s members and volunteers for fast productivity.
When you’re a Billhighway customer, you’re backed by our BillhighwaySAFE™ protection. Our proprietary technological support and secure data centers protect your financial data 24 hours a day, 365 days a year.
Browse our exclusive line of cloud-based group accounting solutions to get started today.
‘If Your Back Isn’t Aching, Maybe It Should Be’
Read our Hot Topic filled with helpful customer service tips from our Client Care team.