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Get Your Dues Process Under Control: Small Steps Toward Solving a Big Chapter Challenge

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Presenter: Kyle Bazzy, Director of Growth, Billhighway

Knowledge bank > Webinar > Get Your Dues Process Under Control: Small Steps Toward Solving a Big Chapter Challenge

What Is Discussed In This Webinar?

Does your chapter dues process take too long? Cost too much money? And just to add a cherry on top, it’s a nightmare to manage? If you collect your dues or other payments at the local/chapter level, then this webinar is for you! Today we’ll discuss the challenges presented by chapters collecting and processing dues, pains that are a result of chapter dues, and the end goals and solutions to relieve dues pain. View Slides >>

Get Your Dues Process Under Control: Small Steps Toward Solving a Big Chapter Challenge

 

Today, We’ll Discuss…

  • Challenges presented by chapters collecting and processing dues
  • Pains that are a result of chapter dues
  • End goals and solutions to relieve the pain
  • Small, actionable and affordable next steps you can take to make life easier
  • Larger next steps you can plan for

 

Next Steps: Dues Challenges Impacting Your Volunteers’ Time

  • Investigate the role of member IDs
  • Meet with other staff and chapter reps to identify problems/solutions
  • Organize a National/chapter task force to research standard payment processor challenges
  • Survey chapters and their systems
  • Talk to your finance/accounting teams about their needs
  • Develop a business case for future investment in a National-hosted system

 

Next Steps: Dues Challenges Impacting Your Money & Budget

  • Ask chapters what is challenging about sending money to National
  • Offer online training resources or coaching appointments
  • Provide training support to chapter staff and volunteer leader to alleviate chapter leader turnover, lack of bookkeeping/financial experience and a lack of time
  • Create a National/chapter task force to visit chapters or review their reporting
  • Involve accounting/finance to understand reporting gaps and missing data

 

Next Steps: Dues Challenges Impacting Your Ability to Prepare for the Future

  • Understand attributes of a successful chapter vs struggling chapters
  • Work to repair National/chapter relationship
  • Begin measuring chapter performance
  • Identify what type of support and training is needed for volunteers

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