Author: Tirrah Switzer, Community Brands
Want to provide a great volunteer experience? Get to know your volunteers better!
Here are four questions that will help your organization improve your volunteer program and get members more involved.
One of the best ways to get more members to volunteer, and to retain volunteers, is to get to know your volunteers better so you can provide them with more personalized and relevant opportunities and a better overall volunteer experience. And one of the best ways to get to know volunteers better is with a volunteer survey.
A volunteer survey is simply a questionnaire that asks individuals about their recent volunteer experience with your association. Ideally, you would send the survey shortly after they volunteer to get feedback while the experience is fresh in their minds. Then, distribute the responses across your team to provide insights that help improve the volunteer experience.