Are You Haunted by Volunteer Turnover & Burnout?

If volunteer turnover, burnout or challenges are part of your association’s daily life, we’re hear to tell you, there is a better way! Walk through the common causes of volunteer challenges along with tactics and strategies to help counteract and get ahead of them in the future. View Slides >>

Why are you here? Volunteers can be your greatest asset or your greatest downfall. You need a way to combat volunteer turnover. Responsibilities for chapter volunteers need to be simplified.

The Challenge

  • There’s a lack of staff. Volunteers are a must.
  • Good volunteers are hard to find
  • Demographics – the job market is changing
  • Mediocrity = bad volunteers. No performance standards in place.
  • Lack of innovation. Inability to try new things or reinvent the process.


How do you prevent volunteer burnout?

  • Survey your volunteers: What are their pains? Have you met face-to-face?
  • Align strategy: align chapter to National strategic plan objectives. Get on the same page.
  • Where should you spent your time: 77% templates, 37% database,  35% recruitment.
  • Leadership/volunteer tools: provide leadership and volunteers with tools to increase efficiency and decrease stress.
  • Support system: Create a consistent communication between volunteers.
  • Automate: Invest in an AMS software to automate processes.
About the author

Got Chapters? Billhighway gives component-based organizations the tools to automate and simplify operations while creating data visibility across your entire organization. This empowers you and your chapters to focus more on member value and grow your organization.