Guides & Templates

Searching for the next association guide, workbook, or template? Get access to a wealth of resources created exclusively for associations with components (chapters, sections, states, or affiliates).

The Complete Guide to Virtual Event Creation
The Complete Guide to Virtual Event Creation

Event Garde explains the phases of virtual event development and includes a complete event creation checklist to help ensure your success.

CEX Virtual eBook
CEX Virtual eBook

The CEX Virtual eBook pinpoints crucial thoughts and ideas that bubbled up from chapter leaders and volunteers at CEX Virtual 2019.

Member Engagement and Loyalty Study
Member Engagement and Loyalty Study

Your members turn to your association for many reasons. From professional development, training, and certification to industry information, advocacy, and networking – the list goes on.

Evaluating the Health of Your Association’s Chapter Program
Evaluating the Health of Your Association’s Chapter Program

A healthy chapter program delivers valuable benefits for an association. It drives member engagement, member satisfaction, and overall member growth.

COVID-19 Conference Guide
COVID-19 Conference Guide

Interested in how to turn your physical conference to virtual? OpenWater has built a COVID-19 Conference Emergency Guide.

2019 Chapter Benchmarking Report
2019 Chapter Benchmarking Report

Mariner Management and Billhighway launched this second edition of the Chapter Benchmarking Report. The report was designed to gather industry data that helps associations benchmark their chapter programs against others.

2019 CEX Workbook
2019 CEX Workbook

The 2019 Association Component Exchange (CEX) workbook is your guide to experiencing the speakers, sessions, takeaways, and more from our 2019 conference.

Non-Dues Revenue
Non-Dues Revenue

GrowthZone assembled the top ten ways to increase your association’s non-dues revenue using technology you probably already have.

2018 CEX Workbook
2018 CEX Workbook

The 2018 Association Component Exchange (CEX) workbook is your guide to experiencing the speakers, sessions, takeaways, and more from our 2018 conference.

Chapter Banking
Chapter Banking

Discover the advantages of chapter banking in your association and see how this transformative technology can benefit your chapters.

Boost Association Membership
Boost Association Membership

To help, we’ve compiled a list of the top 50 ways your association can boost its membership, acquire new members, improve the sign-up process, and retain members.

Current State of Chapters
Current State of Chapters

The current state of chapters has been examined in order to best understand the underlying problems and needs of chapter-based associations.

Member Loyalty Study
Member Loyalty Study

What’s driving member retention? Where do different segments of members fall within the loyalty spectrum? How do members like to consume content?

Billhighway Association Solution
Billhighway Association Solution

We solve inherent operational and data complexities that impact component-based associations by unifying data systems, simplifying administrative processes.

Association Annual Survey
Association Annual Survey

The 2018 Annual Association Trends Survey respondents shared details on everything from mobile payments to operating budgets.

Dashboard Indicators for Chapters
Dashboard Indicators for Chapters

The dashboard indicator concept flashes visual signs of organizational health. See how this tool can monitor key success factors and warn of problems.

Driving Chapter Value
Driving Chapter Value

Understand how smarter investment will boost the chapter ROI at your association. The success of chapters will drive bigger and better returns.

Chapter Dashboard & Data
Chapter Dashboard & Data

We share industry articles to help you identify what data is most important, meaningful and actionable to your association.

Models of Chapter Engagement
Models of Chapter Engagement

In the Chapter Engagement handout, we investigate models of engagement outside traditional chapters. We’ll share industry articles and case studies.

2016 Chapter Benchmarking Report
2016 Chapter Benchmarking Report

The first Chapter Benchmarking Study sought to shed light on association chapter programs from structure to support to measurement.

Make Chapter KPIs Successful
Make Chapter KPIs Successful

In this workbook, we lead you through developing KPIs and dashboards, analyze your current gathering process, and teach you how to share your data.

Fraternity & Sorority Housing
Fraternity & Sorority Housing

In this template, you will learn how to sell the value of fraternity and sorority housing and understand why the experience matters.

Membership Marketing Benchmarking Report
Membership Marketing Benchmarking Report

The 2016 Membership Marketing Benchmarking Report explores the membership marketing initiatives and outcomes of 828 participating associations.

State of Your Chapter Dashboard
State of Your Chapter Dashboard

Dashboards, business intelligence, analytics! Follow our step-by-step evaluation to improve the state of your chapter dashboard.

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