Bright Spots: What’s working and how can we do more of it?
When confronted with a dark spot, (aka “problem”), we tend to focus all our attention on the problem hoping to identify exactly what’s wrong so we can fix it. But experience has consistently demonstrated that knowledge does not change behavior and the best solution often starts with bright spots – i.e. what’s going really well. So rather than solving our chapters’ problems, how can we scale their successes?
This session teaches how to identify and propagate the positive attributes of bright spots among our chapters so we can then provide crystal-clear direction.
Download the Chapter Bright Spots Worksheet:
CEX 2020 with Billhighway and Mariner Management