Learn a lesson from Peggy Hoffman, President and Association Manager for Mariner Management, on how not to respond to a rogue chapter within your association. In this situation, a chapter was embezzling, and the national organization concluded that if one chapter was doing it, there might also be others.
Looking for articles created exclusively for associations with chapters? Billhighway has built a library of articles that focus on topics from chapter awards to ROI and dashboards.
Association chapters and their parent organizations share a common mission, but they may at times clash over competing programs or chapter compliance issues. Component relations professionals who have tackled those challenges share their advice.
How do you measure the effectiveness of your association’s chapters and components and their impact on your mission? Get started with this list of key performance indicators for component relations professionals. How do you know if you are hitting the mark and making a difference as a CRP? By using chapter KPIs.
For an association with a troubled chapter system, the path to resurgence is no walk in the park. It begins with a board of directors both bold in vision and open to all possible solutions. With so many members and volunteers holding a stake, it may be one of the toughest leadership challenges a board can take on.
As of 2015, millennials officially make up the largest population within the U.S. workforce. With 53.5 million millennials. How is your association utilizing the millennial generation? Here's 3 ways millennials strengthen the association workforce.
Understand how to identify and share key benefits, needs, and challenges that are unique to organizations with multiple chapters, branches and affiliates through survey results from the Multi-Chapter Benchmarking Survey Report.
ASAE Component Section Council sought to answer the question “are chapters worth the effort – do they have a defensible ROI?” So how might we approach this process in a way that replaces the subjective assessment of value with objective financial measures against which resources can be rationally allocated?
In many businesses, referrals are viewed as an organic byproduct of the company successfully doing its job. Here’s a list of referral marketing “dos” and “don’ts” that will help you proactively convert happy customers into reliable revenue-drivers.