Associations have some unique chapter challenges when compared to other associations. Do your challenges align with our data?
Billhighway has built a library full of articles, webinars, templates, and more created exclusively for associations with components (chapters, sections, states, and affiliates).
Are you tired of disparate technology systems, revenue leakage, decentralized reporting in your association? Ever feel like your data sits in a silo?
Sometimes you can fix a broken relationship with a "rogue" chapter, but other times you have to let it go. Here's how one association managed the transition--and eventually brought the group back into the fold. What to do? It can be tempting to speedily sever the relationship with a “rogue” chapter.
Is your association considering implementing technology to streamline operations? Increase cross-functional visibility? Automate processes?
Learn a lesson from Peggy Hoffman, President and Association Manager for Mariner Management, on how not to respond to a rogue chapter within your association. In this situation, a chapter was embezzling, and the national organization concluded that if one chapter was doing it, there might also be others.
Association chapters and their parent organizations share a common mission, but they may at times clash over competing programs or chapter compliance issues. Component relations professionals who have tackled those challenges share their advice.
How do you measure the effectiveness of your association’s chapters and components and their impact on your mission? Get started with this list of key performance indicators for component relations professionals. How do you know if you are hitting the mark and making a difference as a CRP? By using chapter KPIs.