Chapter Case Studies: Finding the Positive Exceptions

Dive into three real “bright spot” stories from associations that have discovered positive exceptions among their chapters. We walk through highlights from the stories and how they align with the bright spot framework so you can see firsthand what to keep an eye out for in your own organization. You’ll walk away with ideas and strategies to identify chapter bright spots and expand those positive exceptions to your entire chapter network. We wrap up the session with an opportunity to ask the storytellers questions about their specific bright spots.

Download the Chapter Bright Spots Worksheet:…

About the author

Got Chapters? Billhighway gives component-based organizations the tools to automate and simplify operations while creating data visibility across your entire organization. This empowers you and your chapters to focus more on member value and grow your organization.