When it comes to membership data, the first step is to identify what data is most important, meaningful and actionable to your association. Learn from four of the best resources on membership data metrics.
Dashboards are becoming more important as ROI becomes a trending topic around chapters. KPIs and dashboards need to be flexible and adaptable. See the champions of chapter dashboards.
In this webinar, we’ll dive deep into leading and lagging KPIs and their importance in developing effective dashboards to monitor chapter performance. What are you measuring? What is a Key Performance Indicator (KPI)? How can dashboards help track KPIs?
How is your organization utilizing data? How are you sharing that data? In Part 3, we’ll discuss how to share the data you’ve already collected, how to leverage it to make data-driven decisions and provide examples of what other organizations are doing with their data.
Why is data being collected? Who will collect the data? When will the data be collected? In Part 2, we’ll discuss how to find the data. You’ll learn how to identify the status of current data processes, steps to improve the data gathering process, and learn tools other organizations are using.
Why chapter dashboard? What are the strategic objectives at National? What are your chapters? In Part 1, we’ll discuss the process for identifying key metrics. What should your chapters be focusing on? What are the top metrics to track? We’ll also dive into internal communication and buy-in for dashboards.
The latest study from The Community Roundtable digs into calculating the return on investment (ROI) for online communities.