Sometimes you can fix a broken relationship with a "rogue" chapter, but other times you have to let it go. Here's how one association managed the transition--and eventually brought the group back into the fold. What to do? It can be tempting to speedily sever the relationship with a “rogue” chapter.
Learn a lesson from Peggy Hoffman, President and Association Manager for Mariner Management, on how not to respond to a rogue chapter within your association. In this situation, a chapter was embezzling, and the national organization concluded that if one chapter was doing it, there might also be others.
Association chapters and their parent organizations share a common mission, but they may at times clash over competing programs or chapter compliance issues. Component relations professionals who have tackled those challenges share their advice.