Guest Author: Alex Beall, Associations Now
The association for the technical support industry, HDI, has redesigned its volunteer leadership structure to make sure its chapters are getting proper resources from the national body.
To better serve its chapters and members, HDI, the organization for technical support professionals, has restructured its volunteer leadership network.
HDI is composed of local chapters and their members, so to ensure they receive sufficient attention and resources, the organization’s new Chapters First Strategy is a “strategic plan to really provide a more focused, connected, and member-oriented leadership community,” HDI Director of Membership Leslie Cook said.
“The purpose of realigning and rebuilding the national organization was to build a support network for those chapters in a way that really provided the support that they need.”
