The Feedback Alternative: FeedForward

Giving feedback to volunteers is a tricky situation and often fails to produce the outcome we need. The same could be said about giving feedback to staff or your supervisors. We explore a technique that shifts the outcome by shifting the focus. It’s an approach that also removes the discomfort we often experience in giving/getting feedback. It’s called FeedForward and it may well be a gamechanger for volunteer management.

Download the FeedForward handout: https://cdn-api.swapcard.com/public/f…

CEX 2020 with Billhighway and Mariner Management