Billhighway Careers

At Billhighway, we provide you with the benefits for a work-life balance, career growth opportunities, a healthy work environment, and more.

Our Mission & Vision

We come together to solve complex problems for member-based organizations and their components. The driving force behind the reason we come to work every day and push the limits is our desire to help others do more, create more impact and grow more.

Named BEST AND BRIGHTEST COMPANIES TO WORK FOR®

Billhighway celebrates a decade of award-winning team member programs and named Best and Brightest Companies to Work For® in Metro Detroit and the Nation.

jOIN OUR TEAM
At Billhighway, we know that individual expression and productivity has a united relationship. If you’re looking for a company that brings energy and innovation to the financial technology sector, check out our available openings today.

Inside Sales Specialist

The Inside Sales Specialist role at Billhighway is expected to support the Fraternal Solutions Team in numerous ways. Our dynamic team is looking for high-energy, driven professionals with sound business acumen, strong technical aptitude and natural sales instincts. This is a fast-paced, high-energy, market segment where you will be expected to successfully balance multiple projects in a team-selling environment.

The Inside Sales Specialist will work with our Fraternal Solutions Team on new and existing accounts. He/she must be able to effectively communicate the value of Billhighway’s solutions (both functionally and technically) to prospective customers. This includes the ability to effectively demonstrate solutions that address customer requirements. Billhighway offers an innovative environment where you will be provided the tools, resources and outstanding leadership to sell business application solutions.

Client Care Associate

The Client Care Associate role at Billhighway is expected to provide end-user customer support to Billhighway clients as well as collaborate closely with internal Billhighway teams to improve the customer experience.

  • Answering inbound calls, emails, and online chats from administrators and members of our client organizations
  • Interpret financial data, explain billing statements, and assist administrators with collecting funds, budgeting, member management, and overall financial management of their groups
  • Collaborate with other departments to resolve customer issues
  • Become an expert on Billhighway products and how to access resources appropriately and efficiently
  • And more
Billhighway Benefits

At Billhighway, you work hard and are rewarded for it. Just as you provide total commitment to the customer, we provide you with the benefits needed for a positive work-life balance.

  • Hybrid/remote work options
  • Bonus Plan
  • 401k Plan
  • 3 Blue Cross Blue Shield plans, dental vision with online visit options
  • Life, disability, accident & hospital indemnity policies
  • 20 Paid time off (PTO) days
  • Pre-tax HSA & FSA options
  • Employee Assistance Programs (EAP)
  • Intern benefits
  • Online portal for benefit enrollment/changes
  • Referral bonuses
Company Wellness

Billhighway perks tend to surprise and delight – two key ingredients for a fun and successful workplace culture.

Fitness app with challenges and prizes

Standing office desks

Awareness: celebrating national months/days

Employee Assistance Program (EAP)

Financial wellness seminars

Donations to mental health organizations

Diversity team program

Virtual Olympic games

Career Growth

Empowered employees are the leaders of tomorrow. Billhighway gives you access to programs and tools to drive your career growth. There are many ways to advance your career. You might want to be a technical expert or you might see leadership in your future. 

Billhighway University
Whether you’re looking to enhance your core skills, leadership abilities or professional development, you will find something new to support you on your journey.
New Experience Mentor
As a new team member, you will be paired with a New Experience Mentor to help you learn the ropes. You’ll find yourself acclimated to our culture faster than you can say “free lunch!”
Career Driver Program
Our mentor programs are a voluntary initiative where you are matched with a team member or leader who can help you focus on short and long-term professional goals.
Career Development Program
Billhighway’s Career Development Program is an engaging and interactive program designed to increase skills specific to your goals.
Client Care Strides
It takes a special person to be on the front lines of our business, talking to our clients each and every day. The Strides Program allows eligible team members to receive master status for up to two skill sets every 6 months.
CC365 Program
This program allows Client Care team members the opportunity to work one day a week with a cross-functional team they are interested in and want to explore as a potential next step in their career.
Training Certification
Do you enjoy training people? Get certified with this program in order to join our dedicated team in providing training to our clients.
Leadership Development
If you see leadership as part of your career, our year long Leadership Development Program integrates learning with projects, coaching and applicable experience.
Internships
At Billhighway, we believe today’s interns are the team members of tomorrow and, as such, should be civic-minded. As an intern here, you will be able to work on real projects that create results and impact!
Our Awards

Billhighway is better and faster, and we have the awards to prove it. But that’s not going to stop us from striving to be the best and the fastest. Our sheer will and determination won’t lapse after a pat on the back – we’ll just keep outpacing ourselves.

Nation Best Brightest Award 2021
National Best & Brightest Companies to Work For
2021-2010
Metropolitan Detroit's Best and Brightest Companies to Work For 2021 winner
Metro Detroit Best & Brightest Companies to Work For
2021-2010
Crain's 2019 Cool Places to Work
Crain’s Cool Places to Work
2019-2016, 2014, 2012-2011
Stevie Award
Stevie Awards for Sales & Customer Service
Gold 2017, Silver 2014, Bronze 2013