At Billhighway, you work hard and are rewarded for it. Just as you provide total commitment to the customer, we provide you with the benefits needed for a positive work-life balance.
- 2 Blue Cross Blue Shield plans (Dental, Vision, Life & Disability)
- Pre-tax flexible spending accounts
- 401k plan with company match
- Billhighway profit sharing
- 20 Paid Time Off days
- 15 Work From Home days
- 2 Volunteer Paid Time Off days
- Summer Fridays (or Mondays!)
- Referral bonuses
AUT Lead (Account Manager Lead )
The role of the AUT Lead is to be the primary owner of a portfolio of association and union customers, driving best practices and innovation to create more value for their business. As Lead, you will also be responsible for supporting other Consultants and Specialists while owning the day-to-day progress of team initiatives. Overall, your goal is to increase customer satisfaction, retention, and adoption of key solution features across the entire team portfolio of member-based organization clients.
- Establish and deepen relationships with assigned clients by understanding their business objectives and how they align with Billhighway
- Ownership of overall client health including relationships, revenue and KPIs
- Responsible for solution adoption strategy and progress at newly implemented clients with support from inside sales
- And more
Association Consultant (Account Manager)
The role of the Association Consultant is to be the primary owner of a portfolio of association customers, driving best practices and innovation to create more value for their business and ours. Your goal is to increase revenue, customer satisfaction, retention and adoption of key solution features.
- Establish and deepen relationships with assigned clients by understanding their business objectives and how they align with Billhighway
- Ownership of overall client health including relationships, revenue and KPIs
- Responsible for solution adoption strategy and progress at newly implemented clients with support from inside sales
- And more
Adoption Specialist (Sales)
The Adoption Specialist role at Billhighway is expected to support the Fraternal Solutions Team in numerous ways. Our dynamic team is looking for high-energy, driven professionals with sound business acumen, strong technical aptitude and natural sales instincts. This is a fast-paced, high-energy, market segment where you will be expected to successfully balance multiple projects in a team-selling environment. The Adoption Specialist will work with our Fraternal Solutions Team on new and existing accounts. He/she must be able to effectively communicate the value of Billhighway’s solutions (both functionally and technically) to prospective customers. This includes the ability to effectively demonstrate solutions that address customer requirements. Billhighway offers an innovative environment where you will be provided the tools, resources and outstanding leadership to sell business application solutions.
- Understand customer goals and challenges and establish Billhighway’s product as the best solution available.
- Manage pipeline of new opportunities.
- Document Client enhancement request.
- Build and present customized demonstrations
- And more
Fraternal Solutions Consultant (Account Manager)
The role of the Fraternal Solutions Consultant is to be the primary owner of a portfolio of customers, driving best practices and innovation to create more value for their business. Your goal is to increase customer satisfaction, retention and adoption of key product features.
- Establish and deepen relationships with assigned clients by understanding their business objectives and how this aligns with Billhighway
- Compiles and maintains account information within Salesforce (Contacts, Documentation, Cases)
- Responsible for tracking KPIs for clients and developing plan to address any potential gaps
- Serve as the customer’s voice within Billhighway, including product, marketing, professional services and sales
- And more
ETL Developer
As an Extract, Transform and Load (ELT) Developer at Billhighway, you will oversee the integration of data into Billhighway’s platform. You will be responsible for extracting and scrubbing data from various source systems, transforming the data into meaningful information using star schema and other warehouse methodologies, and loading the information in a performant and time critical manner.
- Collaborating with your team on the design of new data models, analytics and data architectures
- Working through the entire software development lifecycle of creating database objects and reports
- Create, maintain and enhance data integrities to ensure accuracy of information
- Turn needs of business users into new warehouse offerings.
- And more
Client Care Associate
The Client Care Associate role at Billhighway is expected to provide end-user customer support to Billhighway clients as well as collaborate closely with internal Billhighway teams to improve the customer experience.
- Answering inbound calls, emails, and online chats from administrators and members of our client organizations
- Interpret financial data, explain billing statements, and assist administrators with collecting funds, budgeting, member management, and overall financial management of their groups
- Collaborate with other departments to resolve customer issues
- Become an expert on Billhighway products and how to access resources appropriately and efficiently
- And more
Compliance Lead
Confirm security standards meet the required card data industry. Add internal controls and regulations. Confirm internal controls, policies by outside auditors.
- Responsible for overall project management for audit engagement; prepare project proposals for engagement and ensure that accounting and auditing services are delivered per industry standards: prepare audit reports and work papers.
- Support all audit processes, such as liaison between auditors and auditee(s)
- Ensure internal Audit paperwork completed and signed annually
- Ensure all corrective action points are indeed corrected and root cause analysis is well documented.
- And more
Implementation Specialist
The Implementation Specialist at Billhighway is expected to support the organization in the area of client and internal program management. Our dynamic organization is looking for a high-energy professional with sound judgment and experience. Billhighway offers a fast-paced, innovative environment where you will be provided the tools, resources and outstanding leadership to support the implementation of new programs. This position requires solid communication/interpersonal skills, planning, critical thinking, excellent problem solving, and a proven track record in a similar role. This role is based in Troy, MI.
Implementation Associate
The Implementation Associate at Billhighway is expected to support the organization in the area of client and internal program management. Our dynamic organization is looking for a high-energy professional with sound judgment and experience. Billhighway offers a fast-paced, innovative environment where you will be provided the tools, resources and outstanding leadership to support the implementation of new programs. This position requires solid communication/interpersonal skills, planning, critical thinking, excellent problem solving, and a proven track record in a similar role. This role is based in Troy, MI.
Senior .NET Developer
As a Senior .NET Engineer at Billhighway, you will design and develop highly-scalable web applications that run non-stop around the globe. You will utilize the latest tools/technologies using agile methodologies to deliver financial solutions used by thousands of organizations.
The Senior .NET developer will be asked to provide developer support for the daily operations of the business including the following:
- Designing, coding, and supporting leading-edge financial management web and mobile applications
- Designing, developing, and enhancing large transaction and reporting based DBs
- Designing and implementing improvements to the performance, usability, scalability, and maintainability of our software products
- And more
.Net Developer
As a .NET Developer at Billhighway, you will design and develop highly-scalable web applications that run non-stop around the globe. You will utilize the latest tools/technologies using agile methodologies to deliver financial solutions used by thousands of organizations.
- Designing, coding, and supporting leading-edge financial management web and mobile applications
- Designing, developing, and enhancing large transaction and reporting based DBs
- Designing and implementing improvements to the performance, usability, scalability, and maintainability of our software products
- Mentoring and coaching less experienced/skilled team members
- And more
Career Growth
Empowered employees are the leaders of tomorrow. Billhighway gives you access to programs and tools to drive your career growth. There are many ways to advance your career. You might want to be a technical expert or you might see leadership in your future.
A workplace environment that changes your perspective also inspires creativity. Plus, healthy minds and bodies drive better ideas and productivity!
- Open, collaborative work environment
- Stand-up desks
- Green Team committed to recycling and eliminating paper waste
- Individual, personalized work stations
- Close accessibility to leaders and other teams
- Desk elliptical machines
Do you speak C# and SQL in your sleep? Do your parents’ eyes widen and eventually glaze over when you talk about your degree? If you answered yes to either of these questions, we want you as a developer.
Hone your skills in our product-centric workplace through on-site training of the Billhighway Academy. Our Academy provides entry-level developers like you with dedicated training by senior developers who are elbow-deep in code and technology.
