Browser Support Policy

In order to provide our customer base with both reliable and timely software updates, a specific browser set is supported for Billhighway platform access. This browser set is determined largely by browser usage as reported through Google Analytics on a quarterly basis, based upon session count.

To summarize, all access to the Billhighway platform is collected real time and tabulated at the end of each fiscal quarter. Session counts are summed by Operating System and browser and are then sorted by the session count. The top ninety percent of Operating System/Browsers are then determined to be supported.

Some changes to the final outcome may be made by the Billhighway management team on an as needed basis, in order to correct for certain browser/Operating System combinations close to the ninetieth percentile that may fall slightly in and out of favor, quarter by quarter. In other words, we do not want to support a particular browser on a specific Operating System for one quarter, then discontinue its support for the following quarter, only to begin support again for the subsequent quarter.

For Q2 of 2020, the following browsers are supported;

OSOS VersionBrowser
iOS13.3Safari
iOS13.3Chrome
iOS 13.3.1Safari
Macintosh10.11Chrome
Macintosh10.12Chrome
Macintosh10.12Safari
Macintosh10.13Chrome
Macintosh10.13Safari
Macintosh10.14Chrome
Macintosh10.14Safari
Macintosh10.15Chrome
Macintosh10.15Safari
Windows10Chrome
Windows10Edge