Association Resources

Our goal is to make your life a little easier. Here, you’ll find awesome resources created just for associations with components (chapters, sections, states, and affiliates).

Articles | Events | Webinars | Guides & Templates

By Guest Author

Shift Your Thinking…Reboot Your Volunteer Training

Use this time to reassess your volunteer training by considering flipping your training programs from a global “here’s what you need” to one that begins with "what the volunteer needs".

By Guest Author

Building Pathways to Leadership

Here's an overview of your next steps towards revamping your program. But first, we need to differentiate between training (transactional) and development (leadership).

By Mark Prevost

A Chapter-in-a-Box Solution Transforms Data and Financial Management for Your Chapters and Association

Do you ever wonder if chapter volunteer leaders really know what they’re getting into? The responsibilities of managing a chapter take many of them far outside their comfort zone.

By Mark Prevost

Chapter-in-a-Box Technology Solves Chapter Event and Website Management Issues

Everyone’s familiar with AMS, FMS, event registration platforms, and other tools used for chapter management. But do you know about our chapter-in-a-box tool that unifies all that functionality?

By Guest Author

Association Subsidiaries and Affiliates: Understand the Options

Trade associations may have good opportunities to increase revenue by creating affiliated entities or converting to a different tax-exempt status, but the tax rules are complex.

By Guest Author

How do you monitor your chapters’ finances?

To help you get started, here are some resources on using real-time data to monitor your chapters’ financial and other important items creating a win-win for everyone.

By Guest Author

Tapping the Volunteer Career Pathway

We’ll talk about how to begin building a volunteer matrix that taps into the diverse skills, knowledge and energy of your volunteers, and puts your volunteers into the driver seat of their own training.

By Peggy Hoffman

Needed: New Ways to Recognize & Reward Volunteers

What can you try as we look to engaging new volunteers in the very new kinds of work we have to accomplish in associations as we navigate beyond 2021?

By Guest Author

Volunteer Training a New Way: Start With the Person, Not the Position

Our volunteers are motivated. There’s no question there. They begin their volunteer journey enthusiastic, energized, elated to be involved in something they truly believe in. And we are happy to have them. Then somewhere along that path, they falter.

Photograph of a woman smiling and making the heart symbol with her hands

By Guest Author

Develop a Volunteer Corps That’s Built to Last

Association volunteers are more engaged and fulfilled when they’re growing with the organization, not just filling chairs. One model proposes how staff can help them do that.

Upcoming Events

Check out our calendar and register for an event today! Whether you’re looking to attend chapter workshops, industry conference sessions or webinars, you’ll find what you need to develop your skills and your organization here.

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Guides & Templates

Searching for the next association guide, workbook, or template?

Get access to a wealth of resources created exclusively for associations with chapters, sections, state, and affiliates.

Chapter Banking

By providing this transformative technology to chapters, your team can dedicate more time to listening, learning about chapter challenges and successes, and sharing those success stories with other chapters. You can fulfill your mission of building stronger leaders, stronger chapters, and best of all, a stronger chapter network.

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Creating Association ROI Through Volunteer Training

This toolkit offers an approach for associations to take in designing their volunteer training in order to effectively tap into the diverse skills, knowledge, and energy of their volunteers.

3 Ways Data Improves Chapter Performance & Your Relationship With Components

How do you prove the ROI of chapters? With the help of chapter member engagement data, you can make the business case for more HQ attention and investment in chapters.

Membership Marketing Benchmarking Report

The 2016 Membership Marketing Benchmarking Report explores the membership marketing initiatives and outcomes of 828 participating associations.

2019 Chapter Benchmarking Report

Mariner Management and Billhighway launched this second edition of the Chapter Benchmarking Report. The report was designed to gather industry data that helps associations benchmark their chapter programs against others.

The Complete Guide to Virtual Event Creation

Event Garde explains the phases of virtual event development and includes a complete event creation checklist to help ensure your success.

Chapter Banking

Discover the advantages of chapter banking in your association and see how this transformative technology can benefit your chapters.

Billhighway Association Solution

We solve inherent operational and data complexities that impact component-based associations by unifying data systems, simplifying administrative processes.

CEX Virtual eBook

The CEX Virtual eBook pinpoints crucial thoughts and ideas that bubbled up from chapter leaders and volunteers at CEX Virtual 2019.

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