Association Resources 

Our goal is to make your life a little easier. Here, you’ll find awesome resources created just for associations with components (chapters, sections, states, and affiliates). 

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Shifting From Deadline Driven to Guideline Driven
Shifting From Deadline Driven to Guideline Driven
How many deadlines do your leaders miss? How many times do you get a request for the same document or checklist from multiple volunteers?
Will Chapters Be Relevant in 2021?
Will Chapters Be Relevant in 2021?
For many of us working in component (chapter) relations, there are days when our answer is a resounding yes, and others where it’s more of a whispered maybe.
Chapter Performance Data Has the Power to Improve Your Association’s Relationship with Chapters
Chapter Performance Data Has the Power to Improve Your Association’s Relationship with Chapters
Would you believe me if I told you that chapter performance data could put you and your chapters on the path to a rewarding relationship?
How Chapter Financial Data Reduces the Volunteer Leadership Burden—and Financial Risk
How Chapter Financial Data Reduces the Volunteer Leadership Burden—and Financial Risk
Alleviate the financial burden and administrative stress so chapter leaders can focus on delivering value to members, not balancing spreadsheets.
Make a Case for a Bigger Chapter Budget with the Help of Chapter Member Engagement Data
Make a Case for a Bigger Chapter Budget with the Help of Chapter Member Engagement Data
With the help of chapter member engagement data, you can make the business case for more HQ attention and investment in chapters.
We Talked Chapters at CEX: The Association Component Exchange
We Talked Chapters at CEX: The Association Component Exchange
CEX 2020 may be over but the lessons learned are only now being absorbed. Here’s the list of recaps from our 2020 CEX Virtual Conference.
Trying on the Coaching Hat: What It Means to Coach Your Volunteers
Trying on the Coaching Hat: What It Means to Coach Your Volunteers
What does it mean to coach your volunteers? We need to create a learning organization that requires staff and volunteers to constantly adapt.
See a Chapter Bright Spot? Propagate It!
See a Chapter Bright Spot? Propagate It!
There’s a darn good chance, you have a bright spot in your chapter network that is waiting to be propagated. Let’s act.
Building Volunteer Success Through FeedForward
Building Volunteer Success Through FeedForward
Feedforward looks at how to change the future. We touch on three critical areas of difference between feedback and feedforward.

Upcoming Events

Check out our calendar and register for an event today! Whether you’re looking to attend chapter workshops, industry conference sessions or webinars, you’ll find what you need to develop your skills and your organization here.

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Guides & Templates

Searching for the next association guide, workbook, or template? Get access to a wealth of resources created exclusively for associations with chapters, sections, state, and affiliates.

Chapter Banking

By providing this transformative technology to chapters, your team can dedicate more time to listening, learning about chapter challenges and successes, and sharing those success stories with other chapters. You can fulfill your mission of building stronger leaders, stronger chapters, and best of all, a stronger chapter network.

Chapter Banking
2019 Chapter Benchmarking Report
2019 Chapter Benchmarking Report

Mariner Management and Billhighway launched this second edition of the Chapter Benchmarking Report. The report was designed to gather industry data that helps associations benchmark their chapter programs against others.

The Complete Guide to Virtual Event Creation
The Complete Guide to Virtual Event Creation

Event Garde explains the phases of virtual event development and includes a complete event creation checklist to help ensure your success.

Chapter Banking
Chapter Banking

Discover the advantages of chapter banking in your association and see how this transformative technology can benefit your chapters.

Billhighway Association Solution
Billhighway Association Solution

We solve inherent operational and data complexities that impact component-based associations by unifying data systems, simplifying administrative processes.

CEX Virtual eBook
CEX Virtual eBook

The CEX Virtual eBook pinpoints crucial thoughts and ideas that bubbled up from chapter leaders and volunteers at CEX Virtual 2019.

Member Engagement and Loyalty Study
Member Engagement and Loyalty Study

Your members turn to your association for many reasons. From professional development, training, and certification to industry information, advocacy, and networking – the list goes on.

Evaluating the Health of Your Association’s Chapter Program
Evaluating the Health of Your Association’s Chapter Program

A healthy chapter program delivers valuable benefits for an association. It drives member engagement, member satisfaction, and overall member growth.

COVID-19 Conference Guide
COVID-19 Conference Guide

Interested in how to turn your physical conference to virtual? OpenWater has built a COVID-19 Conference Emergency Guide.

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