Association Resources 

Our goal is to make your life a little easier. Here, you’ll find awesome resources created just for associations with components (chapters, sections, states, and affiliates). 

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The 2019 Chapter Benchmarking Report

The report was designed to gather industry data that helps associations benchmark their chapter programs against others. We also wanted to fuel the dialogue on what makes an effective chapter—and an effective chapter/association relationship.

2019 Benchmarking Report
The Digital Boost Your Chapters Need to Recruit Members
Tips to Bring in More Chapter Volunteers
Every chapter gets by with a little help from its volunteers. If your chapter is in low supply, try these volunteer recruitment strategies.
Chapters in Crisis: Chapter Outsourcing & Hiring Nightmares
Chapters in Crisis: Chapter Outsourcing & Hiring Nightmares
Some leaders have years of experience hiring employees, vendors, and contractors. Most don't. Learn how to prevent chapter outsourcing nightmares.
Chapters in Crisis: Handling & Preventing Chapter Leader Succession Issues
Chapters in Crisis: Handling & Preventing Chapter Leader Succession Issues
Year after year, volunteers step up, take on chapter leadership roles. What if no one wants to step up? Prevent Chapter Leader succession issues.
CEX 2019: Why Chapters and CRPs Matter
Why are we here? Why do components matter? Why is the component relations community important to associations? Learn why CRPs matter at CEX 2019.
Need More Chapter Volunteers?
Need More Chapter Volunteers?
Peggy Hoffman shares five tips to increase chapter volunteers. Implementing these five tips will help you recruit more volunteers.
Give Your Members What They Need at Every Career Stage
Give Your Members What They Need at Every Career Stage
A new Community Brands study indicates that your members’ needs change as they advance in their careers. Findings suggest a lot of opportunity.
Chapters in Crisis: How to Help Struggling Chapter Leaders
Chapters in Crisis: How to Help Struggling Chapter Leaders
Chapter leaders are amazing humans. But humans are fallible creatures too, and sometimes these amazing individuals struggle in their leadership roles.
Chapters in Crisis: How to Prevent Chapter Website Disasters
Chapters in Crisis: How to Prevent Chapter Website Disasters
The chapter website plays an important role. But maintaining a website means more work for volunteer leaders. Learn how to prevent website disasters.
Three Ways to Maximize Your Giving Tuesday Campaign
Three Ways to Maximize Your Giving Tuesday Campaign
The number of organizations participaiting in the post-Thanksgiving charitable holiday swells. Fundraising experts say make the most of #GivingTuesday.
Chapters in Crisis: Chapter Data Privacy Complaints
Chapters in Crisis: Chapter Data Privacy Complaints
The last generation of leaders didn’t have to worry about cybersecurity or data privacy. But now, many chapters must comply with new privacy regulations.
Chapters in Crisis: How to Handle & Prevent Chapter Cybersecurity Attacks
Chapters in Crisis: How to Handle & Prevent Chapter Cybersecurity Attacks
When chapter volunteers (and staff) are busy, they’re more likely to make the kind of tiny mistakes that can lead to a cybersecurity disaster.
Chapters in Crisis: How to Prevent Chapter Financial Fraud
Chapters in Crisis: How to Prevent Chapter Financial Fraud
We’ve all seen headlines about embezzlement at local nonprofits. Didn’t they have controls in place? Learn how to prevent chapter financial fraud.
Add Chapters to Make an Old Association Feel New
Add Chapters to Make an Old Association Feel New
Launching a chapter network has helped PEN America recruit new members and reinvent opportunities for member engagement at the local level.
How Good Stories Improve Fundraising
How Good Stories Improve Fundraising
How do stories improve fundraising? Does storytelling really work? Associations that use it successfully say it requires inspiring stories.

Upcoming Events

Check out our calendar and register for an event today! Whether you’re looking to attend chapter workshops, industry conference sessions or webinars, you’ll find what you need to develop your skills and your organization here.

Guides & Templates

Searching for the next association guide, workbook, or template? Get access to a wealth of resources created exclusively for associations with chapters, sections, state, and affiliates.

2019 Chapter Benchmarking Report
2019 Chapter Benchmarking Report

Mariner Management and Billhighway launched this second edition of the Chapter Benchmarking Report. The report was designed to gather industry data that helps associations benchmark their chapter programs against others.

2019 CEX Workbook
2019 CEX Workbook

The 2019 Association Component Exchange (CEX) workbook is your guide to experiencing the speakers, sessions, takeaways, and more from our 2019 conference.

Non-Dues Revenue
Non-Dues Revenue

GrowthZone assembled the top ten ways to increase your association’s non-dues revenue using technology you probably already have.

2018 CEX Workbook
2018 CEX Workbook

The 2018 Association Component Exchange (CEX) workbook is your guide to experiencing the speakers, sessions, takeaways, and more from our 2018 conference.

Chapter Banking
Chapter Banking

Discover the advantages of chapter banking in your association and see how this transformative technology can benefit your chapters.

Boost Association Membership
Boost Association Membership

To help, we’ve compiled a list of the top 50 ways your association can boost its membership, acquire new members, improve the sign-up process, and retain members.

Current State of Chapters
Current State of Chapters

The current state of chapters has been examined in order to best understand the underlying problems and needs of chapter-based associations.

Member Loyalty Study
Member Loyalty Study

What’s driving member retention? Where do different segments of members fall within the loyalty spectrum? How do members like to consume content?

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