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Association Resources 

Our goal is to make your life a little easier. Here, you’ll find awesome resources created just for associations with components (chapters, sections, states, and affiliates). 

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In-Person, Virtual, Hybrid? How Do You Choose?
By Guest Author
In-Person, Virtual, Hybrid? How Do You Choose?
In-person, virtual or hybrid? That question is an ongoing conversation between associations and their chapters that is often complicated by differing state restrictions and the comfort levels of members regarding in-person events, leaving associations with no clear answers.
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Making the Case For Chapters
By Guest Author
Making the Case For Chapters
Focusing on ways we can tap into our chapters’ successes thus making them a part of our overall membership strategy. We shared several success stories where chapter-generated programs became role-models for their associations and how we can make the case for chapters to our bosses.
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Four Ways to Build on Your Pandemic Shift to Digital
By Guest Author
Four Ways to Build on Your Pandemic Shift to Digital
Many associations went from zero to 60 in the shift to digital over the past year. Now what? Keeping up with a new technology landscape and building on what you’ve learned is essential to future success. Here are four ideas to keep the momentum going.
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Two Areas of Risk Management to Consider as In-Person Meetings Begin to Return
By Guest Author
Two Areas of Risk Management to Consider as In-Person Meetings Begin to Return
As the pandemic wanes and associations start hosting hybrid or fully face-to-face meetings, they must consider traditional issues of risk management when it comes to shifting insurance liability in contracts and intellectual property.
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How Volunteer Expertise Brought a Membership Dashboard to Life
By Guest Author
How Volunteer Expertise Brought a Membership Dashboard to Life
What better time to showcase what volunteers did for a small-staff association than National Volunteer Week? A complex project involving intimidating software was solved by data-savvy members who stepped in to get the job done.
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A New Approach to Volunteer Training
By Guest Author
A New Approach to Volunteer Training
Let’s take some time to re-evaluate our volunteer training programs. We have come to realize that volunteers learn better when they have more control over what they are learning and when that learning takes place.
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It's National Volunteer Week...
By Guest Author
It’s National Volunteer Week…
We can’t think of a better time to sincerely thank all those volunteers that have kept their associations up and running!
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Some Ideas For Developing a Conference Pricing Strategy
By Guest Author
Some Ideas For Developing a Conference Pricing Strategy
Since the onset of the pandemic, many associations have offered their virtual conferences for free. But new formats require new platforms and technology, and for many groups, the free model is no longer sustainable. So, what’s the best pricing strategy to take?
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Three Ways Associations Can Make Events Year-Round Engagements
By Guest Author
Three Ways Associations Can Make Events Year-Round Engagements
Instead of thinking of events as starting and ending within a few days, consider these 3 ideas for turning them into year-round engagements.
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Upcoming Events

Check out our calendar and register for an event today! Whether you’re looking to attend chapter workshops, industry conference sessions or webinars, you’ll find what you need to develop your skills and your organization here.

Guides & Templates

Searching for the next association guide, workbook, or template? Get access to a wealth of resources created exclusively for associations with chapters, sections, state, and affiliates.

Chapter Banking

By providing this transformative technology to chapters, your team can dedicate more time to listening, learning about chapter challenges and successes, and sharing those success stories with other chapters. You can fulfill your mission of building stronger leaders, stronger chapters, and best of all, a stronger chapter network.

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Chapter Banking
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Membership Marketing Benchmarking Report
Membership Marketing Benchmarking Report

The 2016 Membership Marketing Benchmarking Report explores the membership marketing initiatives and outcomes of 828 participating associations.

2019 Chapter Benchmarking Report
2019 Chapter Benchmarking Report

Mariner Management and Billhighway launched this second edition of the Chapter Benchmarking Report. The report was designed to gather industry data that helps associations benchmark their chapter programs against others.

The Complete Guide to Virtual Event Creation
The Complete Guide to Virtual Event Creation

Event Garde explains the phases of virtual event development and includes a complete event creation checklist to help ensure your success.

Chapter Banking
Chapter Banking

Discover the advantages of chapter banking in your association and see how this transformative technology can benefit your chapters.

Billhighway Association Solution
Billhighway Association Solution

We solve inherent operational and data complexities that impact component-based associations by unifying data systems, simplifying administrative processes.

CEX Virtual eBook
CEX Virtual eBook

The CEX Virtual eBook pinpoints crucial thoughts and ideas that bubbled up from chapter leaders and volunteers at CEX Virtual 2019.

Member Engagement and Loyalty Study
Member Engagement and Loyalty Study

Your members turn to your association for many reasons. From professional development, training, and certification to industry information, advocacy, and networking – the list goes on.

Evaluating the Health of Your Association’s Chapter Program
Evaluating the Health of Your Association’s Chapter Program

A healthy chapter program delivers valuable benefits for an association. It drives member engagement, member satisfaction, and overall member growth.

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