Bright Spots: What’s working? And how can we do more of it?

Remember the good old days when kids came home from school waving around (or hiding) report cards? Now, imagine your child’s report card displayed a few A’s, a few B’s, and one F. All you see is the F, right? You immediately go into action mode: maybe you should hire a tutor or take away their PlayStation.

If you’re like most, you switch into this problem-solving mode quite naturally. According to best-selling authors and all-around clever guys, Dan and Chip Heath, we’re wired to focus on problems rather than strengths. This problem-solving mentality usually works well enough—with tutoring, that F can turn into a B—but, in times of change, it’s not the best mindset.

When you look around your chapters, it’s natural to see challenges and problems everywhere. You could spend all day putting out fires and getting caught up in analysis paralysis with so many “priorities.”

We’re going to suggest something different. Right now, you’d do better to focus on bright spots. Watch to learn how you can identify a chapter bright spot and help other chapters replicate that success.


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About the author

Got Chapters? Billhighway gives component-based organizations the tools to automate and simplify operations while creating data visibility across your entire organization. This empowers you and your chapters to focus more on member value and grow your organization.