Small Steps to Get Your Chapter Dues Process Under Control

Does your chapter dues process take too long? Cost too much money? And just to add a cherry on top, it’s a nightmare to manage? If you collect your dues or other payments at the local/chapter level, then this webinar is for you!

Today we’ll discuss the challenges presented by chapters collecting and processing dues, pains that are a result of chapter dues, and the end goals and solutions to relieve dues pain. View Slides >>

 

Today, We’ll Discuss…

  • Challenges presented by chapters collecting and processing dues
  • Pains that are a result of chapter dues
  • End goals and solutions to relieve the pain
  • Small, actionable and affordable next steps you can take to make life easier
  • Larger next steps you can plan for

 

NEXT STEPS: DUES CHALLENGES IMPACTING YOUR VOLUNTEERS’ TIME

  • Investigate the role of member IDs
  • Meet with other staff and chapter reps to identify problems/solutions
  • Organize a National/chapter task force to research standard payment processor challenges
  • Survey chapters and their systems
  • Talk to your finance/accounting teams about their needs
  • Develop a business case for future investment in a National-hosted system

 

NEXT STEPS: DUES CHALLENGES IMPACTING YOUR MONEY & BUDGET

  • Ask chapters what is challenging about sending money to National
  • Offer online training resources or coaching appointments
  • Provide training support to chapter staff and volunteer leader to alleviate chapter leader turnover, lack of bookkeeping/financial experience and a lack of time
  • Create a National/chapter task force to visit chapters or review their reporting
  • Involve accounting/finance to understand reporting gaps and missing data

 

NEXT STEPS: DUES CHALLENGES IMPACTING YOUR ABILITY TO PREPARE FOR THE FUTURE

  • Understand attributes of a successful chapter vs struggling chapters
  • Work to repair National/chapter relationship
  • Begin measuring chapter performance
  • Identify what type of support and training is needed for volunteers
About the author

Got Chapters? Billhighway gives component-based organizations the tools to automate and simplify operations while creating data visibility across your entire organization. This empowers you and your chapters to focus more on member value and grow your organization.