Does your chapter dues process take too long? Cost too much money? And just to add a cherry on top, it’s a nightmare to manage? If you collect your dues or other payments at the local/chapter level, then this webinar is for you!
Today we’ll discuss the challenges presented by chapters collecting and processing dues, pains that are a result of chapter dues, and the end goals and solutions to relieve dues pain. View Slides >>
Today, We’ll Discuss…
- Challenges presented by chapters collecting and processing dues
- Pains that are a result of chapter dues
- End goals and solutions to relieve the pain
- Small, actionable and affordable next steps you can take to make life easier
- Larger next steps you can plan for
Next Steps: Dues Challenges Impacting Your Volunteers’ Time
- Investigate the role of member IDs
- Meet with other staff and chapter reps to identify problems/solutions
- Organize a National/chapter task force to research standard payment processor challenges
- Survey chapters and their systems
- Talk to your finance/accounting teams about their needs
- Develop a business case for future investment in a National-hosted system
Next Steps: Dues Challenges Impacting Your Money & Budget
- Ask chapters what is challenging about sending money to National
- Offer online training resources or coaching appointments
- Provide training support to chapter staff and volunteer leader to alleviate chapter leader turnover, lack of bookkeeping/financial experience and a lack of time
- Create a National/chapter task force to visit chapters or review their reporting
- Involve accounting/finance to understand reporting gaps and missing data
Next Steps: Dues Challenges Impacting Your Ability to Prepare for the Future
- Understand attributes of a successful chapter vs struggling chapters
- Work to repair National/chapter relationship
- Begin measuring chapter performance
- Identify what type of support and training is needed for volunteers
