By

Sarah Robertson
5 Skills You Need to Go from CRP to CEO

5 Skills You Need to Go from CRP to CEO

Component relations professionals (CRPs) love their jobs. But, you’re an ambitious bunch, and many of you have C-suite aspirations.
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CEX: Member Journey Mapping Part 1

Journey Mapping: Improve the Membership Experience

The goal of member journey mapping is to understand the chapter and National membership experience from the member’s viewpoint, so you can discover ways to improve their experience and increase their engagement.
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2018 Association Component Exchange (CEX) Workbook

2018 Association Component Exchange (CEX) Workbook

The 2018 CEX Workbook is your guide to experiencing the speakers, sessions, takeaways, and more from our Association Component Exchange conference.
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How to Build a Chapter Leadership Pipeline

How to Build a Chapter Leadership Pipeline

Chapters wouldn’t have to put their leaders through torture if they had a chapter leadership pipeline in place. Identify and prepare members for leadership.
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Businessperson's Hand Holding Horseshoe Magnet Attracting Leads

8 Solutions to Attract Chapter Volunteers to Participate

We’ve identified eight valid and understandable reasons why chapter members don’t volunteer plus several solutions for overcoming those obstacles.
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The Secrets to Gaining Commitment From Chapter Leadership

The Secrets to Gaining Commitment From Chapter Leadership

The “work smarter, not harder” mantra applies to chapter leadership. Read for tips on optimizing operations to improve the member and volunteer experience.
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Current State of Chapters cover

The Current State of Chapters: Executive Summary on Chapters

The current state of chapters has been examined in order to best understand the underlying problems and needs of chapter-based associations.
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How to Improve Chapter Leader Communications

How to Improve Chapter Leader Communications

The American Institute of Graphic Arts (AIGA) found the technology solution, Slack, to improve chapter communication. This new tool enhanced both HQ-to-chapter and leader-to-leader communication plus it became a membership benefit and marketing tool for chapters.
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A New Mindset Led to Increased Chapter Engagement at RAPS

A New Mindset Led to Increased Chapter Engagement at RAPS

Read how the Regulatory Affairs Professionals Society (RAPS) successfully restructured their approach to chapters in order to increase chapter engagement.
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Beginners Guide to Collecting Membership Data

Beginners Guide to Collecting Membership Data

What and how much data is important? What data should our association be collecting? Follow our beginners guide to collecting membership data for associations.
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