Tag

Onboarding
RIMS, the Risk Management Society® & Billhighway Case Study

Transforming Volunteer Leadership: How RIMS & Billhighway Empower Chapters

Discover the game-changing partnership that revolutionized chapter management for RIMS, the Risk Management Society®
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Onboarding New Chapter Members

Onboarding New Chapter Members: A How To Guide

Whether you’re starting a new chapter, or you’ve been a chapter leader for decades, you’ve got to make a success of onboarding new members.
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Give New Members the Personal Touch during Chapter Onboarding

Give New Members the Personal Touch during Chapter Onboarding

The first few months after they join your association, a new member is evaluating whether they made the right choice. Has membership met their expectations?
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New Member Onboarding: It’s Not Just Show & Tell

New Member Onboarding: It’s Not Just Show & Tell

Survey says member renewal rates increase from 62 percent to 68 percent after the implementation of a new member onboarding (engagement) plan. See why.
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CEX: Member Journey Mapping Part 1

Journey Mapping: Improve the Membership Experience

The goal of member journey mapping is to understand the chapter and National membership experience from the member’s viewpoint, so you can discover ways to improve their experience and increase their engagement.
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2 CRPs Talk about Chapter Initiatives and Challenges

2 CRPs Talk about Chapter Initiatives and Challenges

We listened in on a conversation between two CRPs as they discussed new chapter initiatives at CoSN as well as chapter challenges.
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Beginners Guide to Collecting Membership Data

Beginners Guide to Collecting Membership Data

What and how much data is important? What data should our association be collecting? Follow our beginners guide to collecting membership data for associations.
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Chapter Succession Planning: 3 New Ways to Engage Your Volunteer Community

Chapter Succession Planning: Engage Your Volunteer Community

Are your chapters having a hard time finding and keeping component board members? Read about three issues associations face when striving to improve chapter succession planning and learn ways to engage volunteers.
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“secret shop” your association and chapters

How You Can Improve the Member Join & Renew Experience

Has your association ever hired a “secret shopper” to evaluate your customer service? Looking to improve your member join and renew experience?
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Does the Experience Impact Membership Growth?

Does the Experience Impact Membership Growth?

During a market research project of approximately 500 associations, our team learned much more than we anticipated about the membership prospect experience.
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