AFTER YOUR EVENT
To get the most from your event, it’s well worth producing an event summary report in the weeks following. It’s crucial that you take on board both negative and positive event feedback. Make sure you collect the feedback from both registered members and sponsors, and distribute them to your board and contact at national. That way, any feedback you collect can be used productively to improve events in the future.
According to MemberClicks , these are the nine questions that you should ask your members in a post-event survey. This works best as a sliding scale Matrix, like the below example. Feel free to use this framework and alter for your chapter, or simply copy and paste if it works for you.
Pro Tip: Have your survey created and scheduled to go out at the end of your conference.
USING AN EVENT MANAGEMENT SOLUTION TO COLLECT FEEDBACK
If you have an event management solution already in place, collecting your feedback will be no trouble at all. You’ll be able to easily create a report that includes member registrations, a financial review of expenses and revenue, as well as volunteers and sponsors. If you do not have an event management solution, make use of our event summary template.