Relating your work to something a person already knows—like a membership organization they belong to, a nonprofit they support, or a franchise they’ve worked for—seems to be the best way to help someone understand what a CRP does.
What Component Relations Professionals (CRP) Do – Straight From the Source
It’s more than herding cats, which is one of the ways Scott described his job as a CRP. Here’s what our CRP interviews revealed.
HELP MEMBERS DO THEIR JOBS BETTER
When Scott’s explaining his work to others, he says: “I help chapters provide learning and support, so members don’t have to travel to do their jobs better.”
What makes a CRP “completely unique and incredibly special is their understanding of what it means to engage people and meet their needs,” said Peggy, who is the executive director of a few chapters herself. “They find pockets for people to collect in. They make a large association small and personal.”
EMPOWER CHAPTERS TO CARRY OUT THE ASSOCIATION’S MISSION
Emily Jennings, worked at a chapter before she became the Manager of Chapter Support & Development at the Community Associations Institute (CAI), so she has firsthand experience from both sides. She describes the CRP’s role as “encouragers of people.” Chapters are “the ones out there doing the work and carrying our vision forward… they are the boots on the ground.” She empowers chapters to carry out CAI’s mission.
Ann Dorough, CAE, Director of Component Development at The American Institute of Architects (AIA), described CRPs as “a unifying force… We’re trying to get our chapters engaged and in alignment with what we’re doing, but we’re also trying to make sure our national organization is learning from the locals. It’s a two-way communication street.”
BUILD UNDERSTANDING AND PRODUCTIVE RELATIONSHIPS
KiKi said, “You have an overview that many people don’t get to have. They don’t act as diplomats, as in-between people who hear the stories at the local level and relate those stories back to the organization.”
CRPs are translators, according to Ann.